Freshworks launches a load balancer for handling customer inquiries

Freshworks launches a load balancer for handling customer inquiries
Customer engagement service Freshworks, which was valued at about $1.5 billion in its last funding round, today launched Omniroute, the latest product in its portfolio of tools for customer service agents. Omniroute is essentially a load-balancer for routing multi-channel customer inquiries. Freshworks argues that earlier customer support solutions made ... read more
Source- Techcrunch.comPublished on 2019-02-21By Frederic Lardinois
2 months ago
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